In terms of computer, IT and data center applications, a piece of console furniture called a “crash cart” refers to a mobile server room cart equipped with a secured laptop that is used to provide a direct connection to malfunctioning servers and computers for restoration of crashes. The term “crash cart” actually has its origin in the medical profession as a mobile cart of emergency supplies in case of life-threatening emergencies within the hospital. In computer terms, a computer “crash” usually requires a physical connection to repair, and in keeping with the analogy of resuscitation, the computer world has adopted the term.
In data centers and server rooms, crash carts allow the IT technicians to move a laptop quickly to the site of a server crash and establish a direct connection with the malfunctioning server to effect repairs and restore function. While some issues can be resolved remotely, in many cases a crash requires on-site repairs. In a day when businesses are so heavily reliant on computers, data management and connectivity, a slow response time can cost a company thousands of dollars per minute. This is what makes a crash cart such a vital element in the upkeep of the server room.
Because of its active role in the data center, a good crash cart should be designed for quick mobility, versatility and durability. It should have sturdy casters for ease of movement, yet be well balanced in design to protect against tipping. The desk should also allow for secure placement of the laptop (a lockable function is also a good idea for when the laptop is not in use), and there should be ample storage space and design for wires and transformers as needed. Finally, a good crash cart should provide ergonomic support for the user, and be adjustable for both standing or sitting so the IT tech can be comfortable for both short and long periods of time.
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